Privacy Policy

www.dakinispa.com Privacy Policy

This Site collects some Personal Data from Users.

Data Owner and Controller
Av. República 60, 1050-197 Lisboa

Contact e-mail of the Owner: geral@dakinispa.pt

Types of Data collected

Among the types of Personal Data that this Site collects, either by itself or through third parties, there are: First Name; Last Name; Phone Number; Company Name; Email; Cookies.

Full details of the Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to collection.

Personal Data may be provided voluntarily by the User or, in the case of Usage Data, collected automatically when using this Site.

Unless specified, all Data requested by this Site is mandatory and failure to provide this Data may make it impossible for this Site to provide its Services. Where this Site specifically states that some Data is not mandatory, Users will not be required to complete such Data and there will be no consequences for the availability or operation of the Service.

Users who have questions regarding which Personal Data is mandatory are invited to contact the Owner.
Any uses of cookies – or other tracking tools – by this Site or by the owners of third party services used by this Site will be for the purpose of providing the Services requested by the User, in addition to the other purposes described herein and in the Cookie Policy, if available.

Users are responsible for any third party Personal Data that is obtained, published or shared through this Service (this Site) and confirm that they have the third party’s authorization to provide the Data to the Owner.

Mode and place of processing of the Data

Processing method

The Owner will take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data.

The processing of the Data is carried out using computers and/or enabled IT tools, following organizational procedures and means strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessed by certain types of persons in charge, involved with the operation of this Service (this Site) (administration, sales, marketing, legal system administration) or external persons (such as third-party providers of technical services, couriers, etc) appointed, where necessary, as Data Processors by the Owner. The updated list of these parts can be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data relating to the User if one of the following applies:

• Users who have given their approval for one or more specific purposes; Note: Under some laws the Owner may be permitted to process Personal Data UNTIL the User objects to this (“opt-out”), without having to rely on permission or any other legal bases thereafter. This, however, does not apply where the processing of Personal Data is subject to European data protection law;
• The provision of the Data is necessary for the performance of a contract with the User and/or any pre-contractual obligations of the User;
• The processing is necessary for compliance with a legal obligation to which the Owner is subject;
• The processing is related to a task that is carried out in the public interest or in the exercise of an official authorization in which the Owner is vested;
• The processing is necessary for the purpose of legitimate interests pursued by the Owner or by a third party;

In any case, the Owner will willingly cooperate to clarify which legal basis applies to the processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a necessary requirement to enter into a contract.

Place

The data is processed at the Owners’ places of operation, and at any other places where the parties involved with the processing are located.

Depending on the User’s location, data transfers may involve the transfer of User Data to a country other than your own. To find out more about the place of processing of such transferred Data, Users may check the section containing details on the processing of Personal Data.

Users also have the right to be informed about the legal basis for Data transfers to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and about the security measures taken by the Owner to protect their Data.

If any such transfers occur Users can find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.

Conservation period
Personal Data will be processed and stored for as long as necessary for the purposes for which it is collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed;
• Personal Data collected for purposes related to the legitimate interests of the Owner will be kept for as long as necessary to fulfill such purposes.

  Users may obtain specific information on the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

  The Owner may be permitted to retain the Personal Data for a longer period where the User has given his/her consent to such processing, as long as such consent has not been withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period on all occasions when it is obliged to do so for the fulfillment of a legal obligation or in compliance with a warrant from an authority.

  Once the retention period is over, the Personal Data will be deleted. Thus, the right to access, the right to erasure, the right to correction and the right to data portability cannot be enforced after the expiry of the retention period.

  The purposes of processing

  User Data is collected to enable the Owner to provide its Services as well as for the following purposes:

  Contacting the User; Anti-spam protection; Access to third party service accounts;

  Statistics; Backup saving and management;

  Comment on content; View content from external platforms;

  Payment processing; Interaction with social media and external platforms;

  User database management; Interaction with data collection platforms and other third parties;

  Email address management and messaging; Registration and authentication; Tag management and Traffic optimization and distribution.

  Users may obtain additional detailed information on such purposes of processing and on the specific Personal Data used for each purpose in the respective sections of this document.

  Facebook permissions requested by this Site

  This Site may request certain Facebook permissions that allow you to perform actions with your Facebook account and to retrieve information, including personal data. This service allows this Site to connect with the User’s account on the social network Facebook, provided by Facebook Inc.
  For more information on the following permissions, see the Facebook permissions documentation https://developers.facebook.com/docs/facebook-login/permissions” title=”https://developers.facebook.com/docs/facebook-login/permissions)”>https://developers.facebook.com/docs/facebook-login/permissions) and Facebook’s privacy policy (https://www.facebook.com/about/privacy/).
  The permissions requested are as follows: Birthday, Email Contact, Email and Basic Information.

  Detailed information on the processing of Personal Data

  Personal Data is collected for the following purposes and using the following services:

  Access to third party service accounts
  This type of service allows this service (this Site) to access your Account Data with a third party service and perform actions with it.
  These services are not activated automatically, they require explicit authorization from the User.

  Access to Facebook account (this Site)
  This service allows this Site to connect with the User’s account on the social network Facebook, provided by Facebook, Inc.
  Permission Request: Birthday; Email Contact; Email.
  Place of processing: USA – Privacy Policy(https://www.facebook.com/policy.php).
  Privacy Shield participant.

  Content comment
  Content commenting services allow Users to create and post comments on the content of this service (this Site).
  Depending on the settings chosen by the Owner, Users can also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their comments.
  If a third-party content commenting service is installed, it may still collect web traffic data for the pages where the commenting service is installed, even when Users do not use the content commenting service.

  Directly managed comment system (this Site)
  This Site has its own internal content commenting system.
  Personal Data collected: Cookie; E-mail; Name; Username; Surname; Website.

  Contacting the User
  Contact form (this Site)
  By filling in the contact form with their Data, Users authorize this Site to use these details to respond to requests for information, quotation or any other type of request as indicated by the title of the form.
  Personal Data collected: Name, E-mail; Company name; Telephone number.

  Mailing list or newsletter (this Site)
  By registering for the mailing list or newsletter, the User’s e-mail address will be added to the contact list of those who may receive e-mail messages containing information of a commercial or promotional nature about this Site. Your e-mail address may also be added to this list as a result of your subscription to this service (this Site) or after making a purchase.
  Personal Data collected: E-mail; Name; Surname.

  Contact phone (this Site)
  Users who have provided a telephone number may be contacted for commercial or promotional purposes in connection with this Site, as well as to fulfill support requests.
  Personal Data collected: Telephone number.

  Statistics
  The services present in this section enable the Owner to monitor and analyze web traffic and can be used to track User behavior.

  Google Analytics (Google Inc.)

  Google Analytics is an internet analytics service provided by Google, depending on the location from which this Site is accessed, (“Google”). Google Analytics is an internet analytics service provided by Google, depending on the location from which this Site is accessed, (“Google”).
  Google may use the data collected to contextualize and personalize the ads of its own advertising network.
  Personal Data collected: Cookie; Usage data.
  Place of processing: USA – Privacy Policy
  (https://www.facebook.com/policy.php ) – Opt
  (https://policies.google.com/privacy?hl=pt) Out.
  Privacy Shield participant.

  WordPress Stat (Automattic Inc.)

  WordPress is an analytics service provided by Automattic Inc.
  Personal Data collected: Cookie; Usage data.
  Place of processing: USA – Privacy Policy (https://automattic.com/privacy/).

  User database management

  These types of services allow the Owner to create User profiles from an e-mail address, a personal name, or other information that the User has provided to this Website, as well as tracking User activities through analytics features. This Personal Data may also be combined with publicly available information about the User (such as social media profiles) and used to build private profiles that the Owner may display and use to improve the service (this Website).
  Some of these services may also be enabled to send scheduled messages to the User such as emails based on actions taken on this service (this Site).

  Intercom (Intercom Inc.)

  Intercom is a database management service provided by Intercom Inc.
  Intercom may also be used as a means for communications, both through e-mail and messages within this service (this Site).
  Personal Data collected: Cookie; Usage Data; e-mail; various types of Data as specified in the privacy policy of the service.
  Place of processing: USA – Privacy Policy (https://docs.intercom.io/pricing-and-terms/privacy).

  Managing email addresses and sending messages

  These types of services allow the management of the contact database of e-mail, telephone or other contact information for the purpose of communication with the User.
  These services may also be used to collect data regarding the date and time you viewed the email; and also when you interacted with the email received, such as when you selected the links included in the email.

  Mailchimp (The Rocket Science Group, LLC.)

  Mailchimp is the email address management and message sending service provided by The Rocket Science Group LLC.
  Personal Data collected: e-mail.
  Place of processing: USA – Privacy Policy (https://mailchimp.com/legal/privacy/).
  Privacy Shield participant.

  Sendgrid (Sendgrid)

  Sendgrid is the email address management and message sending service provided by Sendgrid Inc.
  Personal Data collected: e-mail.
  Place of processing: USA – Privacy Policy (https://sendgrid.com/policies/privacy/).

  Tag management

  This type of service helps the Owner to manage the tags or scripts required by this Site in a centralized manner. As a result User Data flows through these services and there is a possibility of retention of this Data.

  Google Tag Manager (Google)

  Google Tag Manager is a management service provided by Google, depending on the location from which this Site is accessed.
  Personal Data collected: Cookies; Usage data.
  Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt).
  Privacy Shield participant.

  Interaction with data collection platforms and other third parties

  These types of services allow Users to interact with data collection platforms or other services directly from the pages of this service (this Website) for the purpose of saving and reusing data.
  If one of these services is installed, it may collect Usage and Browsing Data on the pages where they have been installed, even if Users do not actively use the service.

  Widget Wufoo (Wufoo Inc.)

  The Wufoo Widget is a service for interacting with the Wufoo data collection platform provided by SurveyMonkey Inc. or by SurveyMonkey Europe UC, depending on the location from which this Site is accessed.
  Personal Data collected: Cookies; Usage data.
  Place of processing: USA – Privacy Policy (https://www.wufoo.com/privacy/).
  Privacy Shield participant.

  Interaction with social media and external platforms

  These types of services allow interaction with social networks or other external platforms directly from the pages of this service (this Website).
  The interaction and information obtained through this Website is always subject to the User’s privacy settings on each social network.
  This type of service may also collect traffic data for the pages where the service is installed, even when Users do not use it.
  It is recommended to log out of the respective services in order to ensure that the data processed in this service (this Site) is not being connected back to the User’s profile.

  The Facebook Like button and Social Widgets (Facebook, Inc.)

  The Facebook Like button and Social Widgets are services that allow interaction with the Facebook social network provided by Facebook, Inc.
  Personal Data collected: Cookies; Usage data.
  Place of processing: USA – Privacy Policy (https://www.facebook.com/privacy/explanation).
  Privacy Shield participant.

  The +1 button and Google+ social widgets (Google Inc.)

  The +1 button and Google+ Social Widgets are services that allow interaction with the Google+ social network provided by Google, depending on the location from which this Site is accessed.
  Personal Data collected: Cookies; Usage data.
  Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt-PT).
  Privacy Shield participant.

  The LinkedIn social button and widgets (LinkedIn Corporation)

  The LinkedIn social button and widgets are services that allow interaction with the LinkedIn social network provided by LinkedIn Corporation.
  Personal Data collected: Cookies; Usage data.
  Place of processing: USA – Privacy Policy (https://www.linkedin.com/legal/privacy-policy).
  Privacy Shield participant.

  The YouTube social button and widgets (Google Inc.)

  The YouTube social button and widgets are services that allow interaction with the YouTube social network provided by Google, depending on the location from which this Site is accessed.
  Personal Data collected: Usage data.
  Place of processing: USA – Privacy Policy (https://policies.google.com/privacy?hl=pt).
  Privacy Shield participant.